Shipping policy
Last Updated: June 2026
At MilanoSet, we are committed to providing a smooth and reliable shipping experience. Please review the information below regarding order processing, shipping times, and delivery procedures.
Company Information
MilanoSet
NEBULUX LTD
101 King's Cross Road, Greater London, WC1X 9LP, United Kingdom
Email: Support@milanoset.com
Phone: 424-441-6506
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–10 Business Days |
| Canada | 7–12 Business Days |
| United Kingdom | 3–7 Business Days |
| Australia | 7–14 Business Days |
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on:
- Product size and weight
- Delivery destination
- Selected shipping method
Any applicable shipping fees will be displayed before completing your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Delivery Delays
Delivery may occasionally be delayed due to:
- Weather conditions
- Carrier disruptions
- Customs clearance procedures
- High seasonal demand
- Incorrect shipping information provided by the customer
MilanoSet is not responsible for delays caused by circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is submitted, please contact us immediately at Email: Support@milanoset.com
We cannot guarantee address changes after an order has been processed.
Lost, Damaged, or Stolen Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the packaging and product.
If your package is lost in transit, our support team will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
MilanoSet is not responsible for stolen packages that are marked as delivered by the carrier.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, or other fees imposed by local authorities.
These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.
Multiple Shipments
Orders containing multiple products may be shipped separately depending on product availability and warehouse location.
Customers will receive tracking information for each shipment when applicable.
Contact Us
For shipping-related questions or assistance, please contact us:
MilanoSet
101 King's Cross Road, Greater London, WC1X 9LP, United Kingdom
Email: Support@milanoset.com
Phone: 424-441-6506